If for any reason your order does not meet your expectations, you may return it to us within 14 working days of your order date. We will offer you an exchange or a refund provided that the items are returned to us complete, in new condition, unused, and in its original packaging. We cannot offer an exchange or refund if the item does not meet the above criteria. 

For all returns (except ones that involve faulty goods) we will require you to pay for the item to be returned. Please ensure you clearly state the reason for return, and whether you require a exchange or a refund. Please ensure any items you are returning are packed carefully and them send them back to us at: The S&Z Co  Whitford House, Kents Orchard, South Chard, Chard, TA202QB  

The S&Z Co will not be held responsible for items lost in transit when being returned. You may want to obtain proof of posting.